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Financial Services

Corporate Internet Banking Integration into the Analytical Environment

How the client gained a 360° view of corporate customers and a foundation ready for predictive models.

01Client

Financial institution serving the corporate segment, offering credit, investment, and banking services.

02Challenge

  • Corporate Internet Banking operating in isolation from the analytical environment
  • Low behavioral visibility of business customers on the platform
  • Difficulty generating real-time insights on usage, transactions, and customer journeys
  • Limitations in personalizing financial offers
  • Need to strengthen data governance and traceability

03Solution implemented

  • Full integration of Corporate Internet Banking into the corporate Data Analytics environment
  • Implementation of near-real-time ingestion pipelines
  • Consolidation of transactional, behavioral, and registration data
  • Creation of Data Lake and Data Warehouse for a 360° view of corporate customers
  • Structuring of an analytical foundation ready for predictive models

04Strategic differentials

  • Integrated view of companies' financial behavior
  • Secure architecture compliant with regulatory requirements
  • Continuous monitoring of platform usage and performance
  • Evolution of digital experience through data intelligence

05Results

  • Improved strategic decision-making for the corporate segment
  • Increased capacity to personalize financial products
  • Reduction of operational and credit risks
  • Greater retention and engagement of corporate clients
  • Solid foundation for future AI initiatives in the digital channel